Case Studies


Delivery of the In-house Level 3 Award in Education & Training (L3 AET) course at Gousto, Spalding, Lincolnshire.

The Brief

The Brief

The company Gousto provide delivery recipe kits to over 1 million customers nationwide making them one of the biggest food supplier companies within UK.  Every week customers have the option of choosing from a variety of 40 healthy meal packs to be delivered to their door- making cooking at home quicker and easier for its customers. They are a company committed to reducing food waste by providing portion sized ingredients within their recipe boxes, with an aim to reduce the two billion tonnes of global food waste each year. Gousto aim to make food shopping simple; they wish for customers to reduce their time spent on their daily shop by selecting their meals for delivery. 

The Solution

Due to the growing size of the business and the increase in customers, there is an increasing demand for its managers and shift supervisors to gain the level 3 training qualification in order to standardise their training practice and support the warehouse staff member workforce with their latest bespoke training.

Gousto reached out to Train Aid to arrange the delivery of an in-house Level 3 Award in Education & Training (L3 AET) course at their training centre in Spalding, Lincolnshire.

The Level 3 Award in Education & Training classroom course is designed for anyone to achieve their trainer status- this allows the individual to be able to deliver any course or qualification that they possess independently.

During the classroom course, the managers learnt a range of key training techniques such as: how to make an inclusive teaching and learning environment, create lesson plans and how to use a wide variety of teaching resources to make lessons varied and interesting.

The assessment of the course encompasses three core units: Unit A- The roles & responsibilities of a teacher, Unit B: Inclusive Practice and Unit C: Assessment Methods. The first two days of the course cover the ‘input’ of the three units in full, with the class experiencing a range of activities such as: presentations, group work and discussions to reflect on their current practice and develop their practical teaching skills further. Each candidate was provided with a work pack, textbook and pen to make notes in order to complete the assignments post course.

The final day of the course required all candidates to deliver a 15 minute micro-teach lesson to their classmates. The purpose of this practical lesson is to highlight the learner’s teaching strengths and areas for development with feedback being provided by their peers and course tutor.

The team at Gousto were fantastic, they were attentive, motivated and took part within all of the classroom based activities. On day three, everyone showed confidence and a commitment to deliver their micro-teach topic to the best of their abilities, taking on board feedback from myself the tutor and their fellow course peers, a successful course altogether

Nick (Education & Training Manager)


The Result

All managers fully delivered and passed their micro-teach sessions on the penultimate day of the training. The group demonstrated confidence, composure and excellent subject knowledge to deliver their own micro-teach lessons.

Some of the micro-teach topics included: health & safety, body language and how to make Christmas decorations. Post course, learners were provided with the resources to complete their three written assignments and to send these to the submissions team for review.

All of the team achieved their Level 3 Award in Education & Training certificates within attending one month of the three-day course.

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